Who to Call for Home Flooding Issues

Splashing in fresh rain puddles can be envigorating when you’re equipped with bright yellow boots and a warm sweater. Puddles in your basement, on the other hand, aren’t quite as joyful. In fact, nothing is quite as discouraging as stepping into your basement only to find yourself ankle-deep in squishy, wet carpet. Eww.

Homeowners often worry about the possibility of flooding. No matter the cause—a storm, hurricane, poor drainage, or a faulty sewer system—the outcome is typically the same: costly water damage that can wreak havoc on your home and belongings.

Home flooding issues can also cause significant structural and interior damage and require professional help to resolve. But where do you start?

Restoration Company

The most important call should be made directly to a qualified restoration company that is familiar with water-damage mitigation in homes. They will play a major role in the entire process of assessing the damage, remedying it, filing insurance claims, restoring the home, and returning it to a safe and livable condition. Restoration companies are professional contractors with specialized equipment and training who have experience in restoring homes after natural disasters such as floods and hurricanes.

Insurance Provider

Contacting your homeowner’s insurance policy provider is an equally important step to confirm the extent to which the costs associated with damages are covered, and how much responsibility you share in the form of the policy deductible. Make sure you contact your insurance provider as soon as possible after any events that may have caused such damages, no matter how minor they may seem at first sight. Oftentimes, damage that may appear to affect surface areas only may run deeper, having far-reaching (and more expensive) consequences. Your insurance company will provide advice on the next steps required for full reimbursement of any expenses relating to repairs or replacements of flooded items inside your home due to storm-related flooding events. They may also schedule a claims adjustor to meet with you.

Municipal Emergency Services

If local emergency services in your area have been alerted about the flood risk due to storms or other weather conditions, they might become involved in providing assistance and advice during this period, as well. Contacting emergency personnel right away is crucial if there’s standing water in your house, or if the structure has sustained any kind of damage that could endanger anyone living inside it—including broken windows or damaged walls due to rushing water from outside sources like rivers or creeks during heavy rains.


You’ll also want to know what type of plumbing specialist can assist you during this process. Depending upon what type of flooding event occurred, there may be specific plumbing-related issues that need attention such as backed-up drains, malfunctioning sump pumps, sewage system overflows, defective pressure relief valves, broken hoses, leaking water heaters, burst frozen pipes, clogged showerheads or tub faucets, etcetera—all depending on the specifics of the situation at hand. It’s best not to attempt resolving these types of problems yourself, but rather, contact a professional plumber for assistance so as to avoid potential further damages through ineffectual DIY attempts. Improper fixes can cause more serious harm down the line if neglected or forgotten.

Home flooding issues can be a stressful and overwhelming experience. It is important to contact the right professionals in order to ensure that the damage is properly assessed, remedied, and covered by insurance.

While Sheffield Homes Finished Basements & More does not specialize in flood restoration work, we can help when you’re ready to finish or rebuild your basement. With nearly 50 years of experience in residential construction, we’ve got the trade relationships, expertise, and systems in place to take your project successfully to the finish line. Call us today for a no-obligation estimate:  303-420-0056.


6777 Wadsworth Boulevard, Arvada, CO 80003
(303) 420-0056